Returns & Exchanges

At Velocity, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. Our streamlined process ensures you can get back to your training with the right equipment as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.

• 4.
  Quality Inspection and Refund

  Our team will inspect the gear for wear and tear within 3 business days, after which your refund or exchange will be processed immediately.